Privacy Policy

Effective Date: October 8, 2026

Your privacy matters to us.

On the Other Side of Grief is operated by Isabella Rose through Bella Rose Healing Hands. We respect your privacy and are committed to handling personal information responsibly and transparently.

This Privacy Policy explains how information may be collected, used, and shared when you visit www.ontheothersideofgriefbook.com.

1. Information We Collect

Depending on how you interact with our website, information may include:

  • Information you voluntarily provide: Your name, email address, and any information you choose to share when contacting us or signing up for updates.

  • Website usage information: Browser type, device information, IP address, pages visited, and website activity collected through our hosting platform and applicable analytics tools.

  • Communication preferences: Information about the updates you have requested and your email subscription preferences.

Please avoid including sensitive personal or medical information in general website inquiries unless necessary.

2. How We Use Your Information

We may use information to:

  • Respond to questions, messages, or requests.

  • Provide information about our books, authors, and resources.

  • Send updates you have requested about future books, events, or contributor opportunities.

  • Improve website functionality, accessibility, and visitor experience.

  • Maintain website security and comply with applicable legal obligations.

We do not sell personal contact information to third-party marketers.

3. Email Communications

If you voluntarily subscribe to receive updates, your information may be processed through our email marketing service.

You may unsubscribe from marketing messages at any time using the unsubscribe link included in those emails.

Contacting us or downloading a freely available resource does not automatically mean you have agreed to receive promotional emails.

We will use your email address for marketing only when we have an appropriate basis to do so, including consent where required by law.

4. Website Hosting and Analytics

Our website is hosted by Squarespace.

Squarespace may collect technical information, including IP addresses, browser information, device details, and website activity, to operate, protect, and improve its services.

Website analytics may also help us understand how visitors interact with our content so we can improve the website.

For additional information, please review the Squarespace Privacy Policy at www.squarespace.com/privacy.

5. Cookies

Our website uses cookies and similar technologies to support essential website functions and, where enabled, to understand website traffic and performance.

Some cookies are necessary for the website to function properly. Other cookies may relate to analytics or optional third-party features.

Where required, visitors will be offered appropriate choices regarding nonessential cookies.

You may also manage cookies through your browser settings. Disabling certain cookies may affect some website features.

6. Third-Party Links and Services

Our website includes links to independent websites, such as Amazon, Bookshop.org, IngramSpark, contributing author websites, and other organizations.

When you follow these links, those services may collect information according to their own privacy policies.

Purchases through external booksellers are handled by those retailers. We do not directly collect or process your payment card information for those purchases.

We encourage visitors to review the privacy policies of external websites before providing personal information.

7. Digital Gifts and Complimentary Resources

From time to time, our website may offer downloadable gifts, creative activities, and supportive resources.

Some materials may be available without providing personal information. If a particular offer requires information, we will identify what is requested and how it will be used.

Accessing a complimentary resource does not automatically enroll you in a mailing list.

8. How We Share Information

We may share information with service providers who help us operate the website, manage requested communications, or provide other website functions.

These may include our hosting provider, email communication platform, and other services we choose to integrate.

Information may also be disclosed when required by law or when reasonably necessary to protect the security and rights of visitors, the website, or others.

9. Data Security and Retention

We take reasonable steps to protect personal information, including using established website hosting and service providers.

However, no online system can guarantee absolute security.

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, managing subscriptions, maintaining records, and meeting applicable legal obligations.

Retention periods may vary depending on the type of information and the service used.

10. Your Privacy Choices and Rights

You may contact us to request access to, correction of, or deletion of personal information that we control.

You may also withdraw consent to marketing emails or unsubscribe at any time.

Depending on your location, you may have additional privacy rights under applicable law. We will review and respond to requests in accordance with relevant legal requirements.

To make a privacy request, please email bella@isabella-rose.com.

11. Children's Privacy

This website is intended for a general audience and is not directed toward children under 13.

We do not knowingly solicit personal information from children under 13. If we learn that we have collected such information without appropriate authorization, we will take steps to address it in accordance with applicable law.

12. International Visitors

Our website may be accessed by visitors outside the United States.

Information collected through the website may be processed or stored in the United States or other countries where our service providers operate.

Applicable privacy rights and protections may vary depending on your location.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in website features, privacy practices, or applicable laws.

The effective date at the top of this page will indicate when the policy was last revised.

14. Contact Information

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:

Isabella Rose

Bella Rose Healing Hands

Email: bella@isabella-rose.com

Website: www.ontheothersideofgriefbook.com